Order status
Track Your Order
Placed an order? Here’s how to check where it is.
1. Order confirmation call
After you order, our team calls or WhatsApps you on the number you gave to confirm your order. Please keep your phone on; unconfirmed Cash on Delivery orders are not dispatched.
2. Dispatch and tracking number
Once your parcel leaves us (usually within 1–2 working days of confirmation), we send you the courier name and tracking number by SMS/WhatsApp. You can track it on the courier’s website: TCS, Leopards and PostEx.
3. Delivery
Orders arrive in 3–5 working days in major cities, 5–8 elsewhere anywhere in Pakistan. Pay the rider in cash when your parcel arrives.
Need an update now?
Send your order number and phone number on WhatsApp or email order@babychaa.com and we’ll tell you exactly where your parcel is. If you have an account, you can also see your orders in My Account → Orders.